RESERVATION

We cannot guarantee 100 % the vehicle you choose, that is why we reserve your selected or similar vehicle. We will do our best to meet your expectations, but in case the car you choose will get damaged or broken down, we will offer you a similar vehicle of the same class or higher class vehicle for the same price.

RENTAL PERIOD

Minimal rental period is 24 hours (one day). While renting a car or a minivan with a chauffeur, the minimum rental should be not less than 2 hours. If the time of returning car exceeds by more than 1 hour, payment for an additional day shall be imposed.

DRIVER REQUIREMENTS

The primary Lessee of the vehicle must be at least 20 years of age. At least one year driving experience and a valid driving license are required. Rental vehicle can only be driven by the person/persons included in the vehicle Rental Agreement. Additional Drivers can be added to the Rental Agreement at the beginning of rental for a low attractive daily rate. An experienced chauffeur can be provided for an additional fee as well.

DOCUMENTS

Passport or photo ID and driving license are required to rent a car. In addition to this, the lessee must have a bank card, on which the deposit for the vehicle could be blocked.

PRICES

Stated rental prices are indicated for trips in the territory of the Republic of Lithuania and are valid all year round except for summer season. Rental prices may increase starting June 15th to August 31st. Rental prices include personal liability insurance, STANDART protection against accidents, third party activities, natural disasters and theft. VAT is included in the rental price, however it is not included in the rental price of cargo vehicles. There is a daily mileage limitation of 150 km per day. If the allowed mileage is exceeded, extra fee for additional mileage will apply. We offer unlimited mileage service at additional cost. For trips outside Lithuania, there is no discount on the rental price and a border crossing fee may apply. UAB "Autobanga" reserves the right to make rental price changes for unconfirmed reservations without further notice.

VEHICLE PICK-UP / RETURN FEES

Cars can be picked-uo and returned at any time of the day (24/7). Car pick-up at all our offices in Vilnius, Kaunas and Klaipeda during non-working hours (from 18:00 to 22:00 and from 06:00 to 08:00) costs 10 EUR; during the night (from 22:00 to 06:00) costs 25 EUR. Car pick-up at our office in Palanga Airport costs 20 EUR; during the night (from 22:00 to 06:00) costs 25 EUR.
Car pick-up at all our offices in Vilnius, Kaunas, Klaipeda and Palanga on national holidays, during non-working hours (from 18:00 to 22:00) costs 20 EUR; and during the night (from 22:00 to 08:00) costs 50 EUR.

PAYMENTS

Rental fees are collected at the beginning of rental period. Cash, bank transfers and the following major credit/debit cards are accepted: VISA, VISA ELECTRON, MASTERCARD and MAESTRO.

DEPOSIT

If any additional (EXTRA or SUPER) Insurance option is not chosen, all car rentals require a deposit of 450-1500 EUR - depending on the car type. The amount of the deposit is equal to the Lessee’s responsibility in case of traffic accident, theft or third party activity. The deposit is blocked (authorized) on the Lessee’s bank card (VISA, VISA ELECTRON or MASTERCARD). Note: the deposit might stay blocked (authorized) on the bank card for the period of 14-21 days (depending on the bank’s policy), starting from the day it was blocked.

MANDATORY INSURANCE

All our vehicles are insured. Insurance cover CDW (collision damage waiver), TI (theft insurance), TPL (third party liability) valid in all Europe. Basic insurance costs are included in car rental prices. Renter’s limited responsibility in case of insured event - up to 900-2000 EUR. An event is considered to be insured if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor.

EXTRA INSURANCE

If you choose an Extra Insurance option, your responsibility in case of insured event wlll reduce in half. The deposit for a car will also be reduced in half. Extra Insurance is valid if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor. Extra Insurance is not valid in cases of vandalism, tire/wheel, interior and windshield damages.

SUPER INSURANCE

If you choose a Super Insurance option, your responsibility in case of insured event wlll reduce to 0 EUR. The deposit for a car will also be reduced TO 150 EUR. Super Insurance is valid if traffic accident declaration and/or police report and accident explanation letter is submited to the Lessor. Super Insurance is not valid in cases of vandalism, tire/wheel, interior and windshield damages.

GLASS & TIRE WAIVER

An optional service, waving your responsibility in case of damage to the windscreen, rear window, side windows, or clear sunroof (except willful act of the client), but also flat tires under normal condition of use.

DAMAGE ADMINISTRATION

In case of any accident (damage to the car) an additional 90 EUR administration fee will apply.

RENTAL VEHICLE CAN NOT BE USED FOR

Paid transportation of passengers; towage of trailers or other vehicles; participation in a vehicle racing; transportation of goods, violating the law; driving when being under the influence of alcohol, narcotics or psychotropic materials; off-road driving; learning to drive.

CAR DELIVERY / RETURN

No delivery / return fee is charged if the car is taken or returned in our offices in Vilnius, Kaunas or Klaipėda. For an additional fee we can arrange car delivery and / or return from any city in Lithuania or another Baltic state at any time of the day.

EARLY CAR RETURN

If the car is returned earlier than agreed, no refund will be issued. The credit can be used for the next rental within 12 months.

VEHICLE BREAKDOWNS, ACCIDENTS AND REPLACEMENT CAR

If the vehicle breaks down or is involved in traffic accident in the territory of Lithuania, the Lessor provides the Lessee with a replacement car. If the vehicle breaks down or the vehicle is involved in the accident outside Lithuania, the Lessee must take care of all the necessary vehicle repairs and/or transportation to Lessor's work shop in Vilnius at his own expenses.

EQUIPMENT

All our cars are equipped with CD radios, AC, central locking and remote control systems, alarm and immobilizer system against theft.

ADDITIONAL EQUIPMENT

We also offer navigation systems (GPS), child seats and 4G/LTE WiFi modems at our car rental offices.

REFUELLING CHARGE

All our cars are  rented out with a full tank of fuel. An extra refueling fee (20 EUR) will be applied for returning a car with tank not completely full.

TRAFFIC RULES

The Lessee himself/herself assumes full responsibility for the compliance/non-compliance with the road traffic regulations during the rental term. When a notice from the authorities on the violation of traffic laws is received, “Autobanga” provides the authorities with the driver details and charges the driver an administration fee of 50 EUR per violation. Rental vehicles are equipped with TrustTrack real-time vehicle monitoring and speed vontrol software. Speeding violations will result in fines, paid by the Lessee.

ROAD USER TAX FOR CARGO VEHICLES IN LITHUANIA

A road user tax is payable when using cargo vehicles on the A1-A18 and A20 highways. The Lessee is responsible for paying this tax. All information about the road user tax and its payment, a map of toll roads and a list of sales points can be found on the website http://www.keliumokestis.lt.

FORCE MAJEURE

UAB "Autobanga" reserves the right to cancel existing reservation due to unforeseen circumstances. Cancelation notice will be sent via email or client will be notified by phone.